TOPIC 03 · Shipment Documents
From Booking to Delivery
Shipment documents record agreements, freight details, and delivery, with different information to check at each stage. Follow a driver moving 10 cartons of furniture to see how dispatch instructions, the BOL, and delivery records fit together.
Check your understanding
ONE QUICK QUESTIONThe BOL says 10 cartons, but there are only 9. What should you do next?
Take another look: Check the actual count, explain the difference to the warehouse and dispatch, and have the record handled accordingly. Quantity is a field to check against the goods, not just a word to memorize.
EXPLORE & LOOK UP
Vocabulary for this topic 23
The example introduces 4 core terms. Explore the others by situation; select a term to read its definition.
The shipment essentials
The job, booking terms, pickup record, and delivery evidence.
Load货 / 运输任务CORE
One complete shipment assignment — pickup, delivery, cargo, agreed rate. "A load" = one job.
Full entry & related termsRate Confirmation运价确认书CORE
A document confirming the rate and arrangements for a specific load, often called a rate con. It commonly lists pickup, delivery, timing, and freight charges; accessorial and payment terms may also appear in a separate agreement.
Full entry & related termsBOL Bill of Lading提单CORE
A common shipping document recording the consignor, consignee, origin, destination, package count, freight description, and applicable weight or volume. It helps parties identify freight received for transportation; read the actual document and shipping arrangement for its terms and signature requirements.
Full entry & related termsPOD Proof of Delivery签收凭证CORE
A record showing delivery, such as a signed bill of lading or another paper or electronic delivery receipt. It records receipt of the freight and is often used for billing; having a POD does not mean the freight bill has been paid.
Full entry & related termsFinding and reaching a load
Before leaving, check the load, pickup number, arrival estimate, and queuing arrangement.
Load Board货源板
An online subscription marketplace where carriers search loads by lane. Examples: DAT, Truckstop, 123Loadboard.
Full entry & related termsLTL / FTL零担 / 整车
LTL (Less Than Truckload) generally shares trailer space among shipments. FTL (Full Truckload) generally reserves a truck’s capacity for one shipment; the trailer need not be physically full. Pricing also depends on the lane, freight, equipment, and service.
Full entry & related termsDH Deadhead空驶
A leg driven without freight, such as traveling from delivery to the next pickup. It may involve an empty trailer or a tractor alone; compensation for empty miles depends on the agreement.
Full entry & related termsPickup / Reference Number提货号 / 参考号
A reference used by a pickup facility to identify the freight you are collecting, often labeled Pickup # or Reference #. A shipment may also have order, BOL, and appointment numbers; these are not necessarily interchangeable.
Full entry & related termsETA Estimated Time of Arrival预计到达时间
An estimate of when you will arrive based on current progress. “What is your ETA?” asks for the expected arrival time; it does not book an appointment or establish that you have arrived.
Full entry & related termsFCFS First Come, First Served先到先服务
Loading or unloading generally arranged in check-in order rather than a reserved appointment slot for each truck. Receiving hours, separate queues, and site conditions may still apply; it does not mean arrival at any time or immediate service.
Full entry & related termsAt pickup and delivery
Check in, find the dock, count the freight, and distinguish trailer swaps from live loading.
Drop and Hook甩挂
Dropping one trailer and hooking to another to reduce live loading or unloading time. Either trailer may be loaded or empty; it is not limited to dropping a loaded trailer and collecting an empty one.
Full entry & related termsLumper Fee装卸工费
A charge for third-party loading or unloading labor at a warehouse or distribution center. A broker or carrier may arrange payment, or a driver may pay with authorization; the word alone does not mean the driver must fund it.
Full entry & related termsDetention滞留费
In road freight, a charge associated with driver or vehicle waiting at pickup or delivery. Free time, billing conditions, rates, and responsibility depend on applicable terms. In ocean shipping the word can refer to equipment use, so context matters.
Full entry & related termsCheck-in到场报到
Reporting arrival at pickup or delivery to the gate, shipping or receiving office, or designated system and confirming the job. Reaching the area is not necessarily check-in, and check-in does not by itself authorize docking.
Full entry & related termsLoading Dock / Dock Door装卸月台 / 靠台门位
The place where a warehouse loads or unloads a trailer, often with numbered dock doors. “Door 8” usually identifies a loading position, not the facility entrance; confirm the site’s directions.
Full entry & related termsPallet托盘
A platform beneath freight that lets handling equipment move a unit of cargo, commonly made of wood or plastic. Two pallets need not mean two cartons. “Skid” is also used for a freight base, though its construction can differ.
Full entry & related termsTrailer / Container Seal货厢 / 集装箱封条
A numbered seal placed on trailer or container doors to help reveal tampering or replacement. It is not cargo securement and does not by itself prove the count or condition of the contents, or that the doors were never opened.
Full entry & related termsLive Load / Live Unload现场装货 / 卸货
The truck waits while its trailer is loaded or unloaded at the facility before leaving, rather than dropping one trailer and hooking to another. “Live” does not refer to live animals or automatically mean the driver must handle the freight.
Full entry & related termsWhen plans change
Terms for overnight delays, cancellations, count discrepancies, damage, or refused freight.
Accessorial Charges附加费
Charges beyond the base line-haul transportation price for extra services or circumstances, such as detention, layover, loading labor, tarping, or liftgate use. Check which items are separately billable and their agreed terms.
Full entry & related termsLayover过夜费
An extended delay, such as a load being pushed to the next day, and the related charge. Spending a night away does not automatically earn a layover payment; the trigger, amount, and payer depend on applicable terms.
Full entry & related termsTONU空跑补偿
Short for Truck Order Not Used: a possible cancellation charge when a truck has been arranged but the shipment does not use it. Terms determine whether dispatch or arrival is required, the cancellation cutoff, and the amount.
Full entry & related termsOS&D Overage, Shortage and Damage多货、短少与破损
A group of freight discrepancies: more than documented, fewer than documented, or damaged goods. If the document says ten cartons and only nine are counted, that is a shortage. Describe visible damage as observed.
Full entry & related termsRefused Shipment拒收货物
The receiver declines all or part of a shipment, potentially because of freight, paperwork, timing, or another dispute. Refusal describes the delivery outcome; it neither decides driver fault nor authorizes disposal.
Full entry & related terms