Content Hub

Read explanations, practical guides and industry perspectives on the questions drivers and operators face.

1–8 of 14 articlesAll categories#Fleet Management

Clear all filters
EducationFree

Handling Unassigned ELD Driving Time After a Truck or Shift Change

Drivers changing trucks or shifts must review unassigned ELD driving, claim only their own time and reject other records. Carriers must assign or explain unresolved driving. Mistaken claims require supported corrections, annotations and any required recertification. Preserve original records and complete duty-status history; neither a truck change nor retroactive PC or YM labeling creates additional driving hours.

EducationFree

Check, Photograph and Submit Signed Delivery Paperwork Before Leaving

Before leaving a receiver, confirm the load’s document requirements, match shipment details and check every required page and signature. Photograph clearly, submit to the correct job or contact, and retain originals. Electronic POD upload can support this handoff. Resolve specific missing items through dispatch; approval and payment remain subject to actual requirements and agreements.

EducationFree

Conflicting Appointment Times: Confirming the Final Dispatch Plan

Confirm conflicting appointment details through dispatch before relying on either message. Identify the load, stop, date, time zone, address and required numbers, then update the driver's dispatch information. Report facility instructions accurately, reassess the onward schedule and applicable hours, and hand off unresolved issues. Task software supports records, while appointment acceptance requires business confirmation.

EducationFree

Told the Truck Is Fixed? What to Verify Before Taking Over

Before taking over a repaired truck, match the vehicle IDs to the original defect, review applicable inspection reports and repair certification, and inspect the actual vehicle. Report unresolved symptoms or missing records to maintenance or safety personnel. Keep driver acknowledgment separate from repair certification, check applicable federal and California requirements, and leave clear handoff notes with pending items and contacts.

EducationFree

Driver FAQ: Where to Check Hours, Dispatch Details and Delivery Paperwork

Check destinations and appointments in fleet-confirmed dispatch instructions, available driving time against actual duty records, and delivery paperwork against each shipment's requirements. Route schedule, document and log problems to the appropriate process. Verify the source of any displayed hours data and follow required ELD corrections and certification. A task status or upload confirmation cannot substitute for these checks or guarantee payment.

EducationFree

California MCP Suspension and Reinstatement

A California MCP suspension requires resolving every reason listed in the notice. Verify insurance filings, applicable EPN enrollment and driver status, and CHP corrective requirements. Submit the appropriate reinstatement request and confirm fees with DMV. Keep records and obtain confirmation of permit reinstatement before resuming covered operations; insurance renewal or payment alone does not authorize driving.

EducationFree

Preparing for an FMCSA New Entrant Safety Audit

New interstate carriers should prepare real driver, hours-of-service, testing, vehicle and operating records for an FMCSA Safety Audit. Confirm the requested period and submission channel with the auditor. Address missing records honestly. If the audit fails, submit documented corrective actions promptly and distinguish CAP submission guidance from regulatory correction deadlines and any out-of-service effective date.

EducationFree

Maintaining Carrier Records After the Motus Transition

Carriers maintaining records in Motus should link their existing USDOT Number with the correct Company Official account, review imported data and finish certification. Biennial deadlines depend on the number and qualifying recent submissions. Document system errors and follow official support instructions; temporary inactivation relief does not resolve unrelated authority or insurance problems.