Driver Handbook
Driver experience organized into practical entries you can find by question.
Directed into an inspection area: which documents come first?
Practical steps: Follow signs and the inspector’s directions. Once stopped, ask what is needed before retrieving it; do not search your phone while moving the truck. Before departure, organize records into driver, vehicl
Preparing for a DOT InspectionThe officer asks for ELD records, but I only know my remaining hours. What now?
Practical steps: Practice your device’s roadside display and transfer functions before departure. Locate its user and malfunction instructions; check power and account access. Follow the inspector’s request. If a transfe
Preparing for a DOT InspectionI did not understand the instruction. How should I respond?
Practical steps: Say which part you missed and ask for repetition or a slower explanation. Answer questions about the route, cargo, departure and duty records accurately. Say when you do not know; do not guess. Practice
Preparing for a DOT InspectionI have the report. Can I leave?
Practical steps: Ask whether the driver or vehicle is out of service, what restrictions apply and what happens next. Send the complete report promptly to your carrier’s safety contact. If a citation was also issued, reco
Accidents and BreakdownsThe truck cannot move. What should I say first?
Official guidance: CHP identifies threats to life or property, crashes and vehicles obstructing the road as reasons for emergency assistance. Mobile location information may be inaccurate. Give the highway, direction, ne
Accidents and BreakdownsDo I need a mobile mechanic or a tow?
Practical steps: After addressing immediate danger and contacting emergency responders when needed, contact the carrier’s designated maintenance or assistance service. Describe the tractor and trailer, whether they are l
Accidents and BreakdownsA provider offers to come out. Which charges should I confirm?
Practical checklist: For a non-emergency where you can choose the provider, confirm the call-out charge, mileage or hourly rate, minimum, after-hours charges, parts, payment method and who may authorize the work. For tow
Accidents and BreakdownsAfter a collision, is notifying the carrier and insurer enough?
Practical steps: Cooperate with responders and officers, then notify the carrier and insurer. When safe and permitted, record the time, location, damage and conditions, and exchange legally required information. Retain r