Verifying DOT Notices and Avoiding Fake Motus Requests

California trucking companies receiving DOT update, audit, or payment notices should verify the request before submitting information or money. A correct company name or USDOT Number may come from public records. FMCSA has warned about fake Motus links and audit requests.

Preserve the message and contact FMCSA through independently obtained official channels, including 1-800-832-5660. Confirm the task, responsible official, submission method, and deadline. For registration business, enter https://motus.dot.gov/ yourself or use FMCSA’s Move into Motus page. Genuine identity verification exists; the destination and request need verification.

Biennial information updates are free. A private provider’s service charge should be checked against the agreement and authorization, rather than treated as a mandatory government fee. Other registration transactions may differ. Genuine New Entrant Safety Audits can involve electronic document submission, so confirm the auditor and submission channel instead of dismissing every online request.

Never share Login.gov passwords or security codes. If credentials were exposed, use a trusted device to change affected passwords, including reused passwords elsewhere. Review unfamiliar sign-ins, authentication methods, and company-account access. Contact official support about suspicious changes. For exposed identity documents, consult IdentityTheft.gov for situation-specific steps.

If money was sent, promptly contact the bank or payment provider through its official channels and ask about reversal or reimbursement. Do not wait until reporting paperwork is complete. If remote access was granted, end that access and follow FTC guidance to update security software and scan the device; seek trusted technical help when needed.

Keep original messages and payment records securely. Report suspected fraud through FTC ReportFraud or internet crime through FBI IC3. IC3 does not accept attachments; save the submitted report before closing the page. Reporting guarantees neither an investigation nor repayment. Continue addressing verified registration and audit obligations. These are general precautions, not an individual fraud determination.